Razertip Pyrography Tools, Kits, Pens and Accessories -Pyrography Tools from Razertip

Razertip Woodburners, Pens, Starter Kits and Accessories at Great, Low Prices from the Pyrography Specialists!

LOW, LOW prices on Razertip pyrography systems, tools and accessories. Great customer service and advise from a professional pyrographer!

Sawdust Connection has been selling Razertip pyrography tools, pens and accessories for over 9 years. Why, because they are the finest pyrography tools on the market, have one of the best warranties in the industry and their customer service is the best in the industry.

This page is a brief overview of Razertip products including warranty information.

Shop the Razertip store

If you would rather just jump right in and shop. The links to all the shops are on the left menu or click on the links below to go directly to the Razertip department of your choice:

I AM A U.S.A. BASED BUSINESS - ALL ORDERS ARE SHIPPED DIRECT FROM ME EXCEPT FOR SPECIAL ORDERS.

Compare Razertip To Any Brand on the Market

I get the calls when people have problems. I get the calls when people love them. I have to deal with manufacturers when there are problems. I hear and see it all from the consumers side and from my side as a user and dealer.

I've dealt with companies with such slow service that I have had to wait months for an order. I can't get the products when I need them and customers have to wait weeks or longer to get repairs done on their burners. I've gotten calls from people who have ordered burners directly from manufacturers and have waited a month or more and still have not received their order so they cancelled the order. People have called me complaining that when they called a manufacturer the customer got the feeling that they were doing them a favor talking to them. I've dealt with companies who's quality control is lacking and brand new burners come back after the first time it's used because it didn't work. After using every brand manufactured in North America and selling several brands of burners on the market the results are unanimous hands down, Razertip outshines in every category.

I have personally used and sold Razertip pyrography tools for about 9 years now and I cannot say enough good things about them....all based on my personal and professional experience with them. So, here's my opinion based on my experience with Razertip and the competition that I have dealt with. Can any other company meet all 6 of these consistently or even come close? This is what you should expect from a manufacturer. If you don't get it, you're not getting the best product, from the best manufacturer.

Razertip vs. The Competition

  • best in OVERALL performance...consistently!
  • best quality control (lowest incidence of manufacturing failure rate)...CONSISTENTLY!
  • best customer service...CONSISTENTLY!
  • fast service (new orders & repairs)....CONSISTENTLY (even having to cross borders)!
  • orders are filled quickly, efficient and as ordered...consistently!
  • best overall customer satisfaction...hands down!

Razertip Pyrography Systems.

Having used and owned most of the other burners on the market I feel very strongly about the quality and customer service of Razertip. I am a heavy-duty user meaning I use the burner primarily for pyrography artwork on a regular basis burning and for extended periods of time. I have been known to burn for up to eight (8) hours a day.

I feel that the Razertip meets all the needs of the heavy burner as well as the intermittent or short-term user.

I sell my pyrography tools along with complete pyrography kits with everything you need to start burning. My pyrography kits make the perfect gift for someone who is just starting out!

I discount all my prices on Razertip burners, pens and accessories and also carry a wide variety of fixed-tip handpieces. I can special order any tip style that I do not stock and you will get it drop shipped from the manufacturer at my discounted price.

Razertip's Unconditional Warranty

Unlike any other pyrography tools on the market Razertip offers this warranty: If any Razertip product fails to operate properly for any reason during its warranty period, Razertip Industries, Inc. will, at Razertip's discretion, repair or replace the product at no cost to the consumer, provided the product is returned prepaid to Razertip Industries Inc. Warranty periods (from consumer's original date of purchase) are:

Description

Warranty Period

Power Supplies (SK, SS-D):

Three (3) years

Standard & Heavy-duty Pens (includes fixed-tips):

One (1) year

Interchangeable Tips:

Ninety (90) days

Cords and other Accessories:

One (1) year

Tip Replacement

The best part is that after the warranty on the pens expire, you can still get the pens fixed or replaced. Just return your pen to Razertip with $5.00 (includes shipping) and your tip will be replaced...no questions asked! Be sure when you send it back to them that you send it postage paid and be sure to mark that the contents is damaged and/or defective merchandise. For more information on tip replacement on any Razertip pen or most major brands of pens, please go to the Razertip tutorial page for information on how to contact them and how and where to send the damaged/defective parts.

Please make sure you complete your warranty registration AFTER you have decided to keep the burner. Once you have registered it cannot be returned unless it is defective or broken. You can call or complete it online to the Razertip website at www.razertip.com

guarantee, returns and warranty issues

For information regarding product failure or defective products and our "no hassle guarantee" and return policy Please click go to our Guarantee, Returns and Warranty page for more information.

Special Orders on Pen Tip Styles I Don't Stock

After many years of selling Razertip I have discovered the pens that sell and those that don't. It's impossible to carry them all so I now carry the most popular pens made by Razertip. If there is a pen or tip style you want and I do not carry it I would be happy to order it for you at my discounted prices.

For a complete list of Razertip pens, please go to the Razertip website at www.razertip.com. I will special order any pen/tip for you at my discounted prices. If you are ordering JUST Razertip products then your complete order will probably drop ship directly from Razertip to save on shipping charges. If you are ordering other items besides Razertip products your special order Razertip products will drop ship directly from Razertip and the remaining items will be shipped by me in order to expedite the processing of your order.

If you are requesting a special order, please email me your complete order and I will get a shipping quote and then bill you through Pay Pal.

My Service and Pricing

Shop and compare! Yes, there are dealers who might offer deeper discounts but do they specialize in wood burning tools? The answer to that is no. Can they offer you the expert advise of a professional woodburner? The answer again is no. Can they get your unit shipped to you in 5 working days or less....probably not! Not only do I provide you with the best service from an expert in the field, but I also offer you very competitive prices! 

So, while you might save a few dollars from another dealer, will you get the expert advise from a professional woodburner....NO!  I am a woodburner and have experience with every brand of pyrography system on the market so I can make honest recommendations based on my personal experience over the last thirteen years.  I also have the philosophy that less is better. Unlike many dealers I'm not in this business to sell you a bunch of pens and accessories you don't need. So, if you  want expert advise and want to deal with someone who will only sell you what you need, please shop my store and if you need help making the right choice, please contact me!

But if you're shopping for the lowest price and do not need any advise please feel free to shop elsewhere to purchase a burner. I may not have the cheapest prices, but if you want the best (honest) advise and service, this is the place to shop!

I sell pyrography tools and accessories...that's my specialty so I know my business and the tools I sell.  I use them and I can help you make the right choice. I have been selling wood burning tools for over 9 years and have always offered our customers discounted prices and will continue to do so. I will not, however price match eBay or other dealers who sell at deeply discounted prices. 

If you want good prices, service and my expertise, shop my store. If you want deep discounts call the other guy!

Please take a few minutes and read About my business and pricing philosophy

Thanks for stopping by

Happy Burning ©,

Nedra Denison signature.